The Four Pillars of Lifecycle Contract Management
"The Scrub"
Nearly every end-user community requires tools to understand their inventory, associated maintenance agreements on hardware and software. "The Scrub" is an accurate assessment of your maintenance contracts, warranty end dates, possible exposures and associated costs of those items. This assessment enables your organization to procure maintenance pricing from multiple vendors for the best price based on a current and accurate view of your IT environment.
"The Portal"
The portal is a key component of the best practices needed to streamline the administrative overhead and processes of managing maintenance contracts, warranty end-dates and the associated costs with these assets. This portal enables users to perform multiple searches and queries within their assets database; provides your organization with the ability to receive automated notifications of warranty and contract end-dates; and then procure maintenance pricing from the service-provider network of the portal.
Contract Management
Many organizations do not have the dedicated staff, skill sets, and experience of managing maintenance and software licensing contracts. These organizations do not have a process to adequately track their assets, requisite service levels, and end-of-life hardware and software. They overpay in most, if not all of these areas – and face compliance requirements as well. Contract Management provides ongoing, practice management of your maintenance contracts, warranty-end dates, possible exposures and associated costs of managing their IT assets. This offering provides the highest level of service to your internal clients without the drain of assigning internal resources to complete the time consuming task of inventory and contract management.
Contract Consulting Negotiation
Many clients are leveraging the more than 150 years experience of the MMS team to consult on contract terms, service-level needs based on the inventory, loopholes to drive pricing down, and contracting methodologies that lower the overall cost of hardware and software maintenance agreements. The research and deliverables ensure your organization understands all possible exposure to your business and enables your staff to make informed decisions on the coverage available to them, while contracting for the lowest price. The Contract Consulting and Negotiation offering is a straight pay-for-performance service.
We offer competitive prices, award-winning configuration support, great delivery and world-class implementation and support services. Contact a Champion Solution Specialist at 800-771-7000 or submit a quick quote.