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Useful Links for Hardware, Software and Support
In our continuing effort to simplify doing business with IBM and increase the productivity of our customers, partners and friends, Champion Solutions Group--along with many others on the web--have put together this page to assist the IBM community in locating helpful links that improve your daily IT lives. We hope you will bookmark this site and refer to it often.

If you have a link that you believe others in the community would find helpful, please send an email to webmaster@championsg.com.

Hide details for DownloadsDownloads
Tool to update drivers and firmware on xSeries servers
ServerGuide Scripting Toolkit
IBM Dynamic System Analysis (DSA) - Tool used to aid diagnosis of system problems
Tool to update the MM and some switch firmware on an IBM BladeCenter chassis
Tool to centralized drivers and firmware downloads
Tools for configuration and deployment, health monitoring, manage updates, and remote troubleshooting
Download latest drivers, software, and utilities
Starting point for most xSeries downloads and support information
IBM SCSI Hard Disk Drive Update Program (DOS package) - IBM IntelliStation and Servers
Quick access to system specific xSeries downloads
IBM's xSeries OS installation tool
Download page that has all drivers for a given server listed in a matrix
Quick access to IBM FAStT & DS4000 Series downloads
Hide details for Education LinksEducation Links
IBM xSeries Education Class List
Detailed Web-based technical training courses
IBM xSeries Redbooks
IBM Redbooks - Technical information on implementation beyond normal documentation
Hide details for Maintenance, Warranty and Support LinksMaintenance, Warranty and Support Links
IBM list of support phone numbers for various brands
Select your system to view the parts installation and removal movies
Alternate starting point for most xSeries downloads and support information
Provides parts details including marketing part numbers, FRU numbers, and replacement FRU numbers
Annual contract supported products list
IBM Supportline: Block of incidents information
FAQ warranty upgrades document
Product specifications, product overviews, product videos, warranty information and other product details
Find local contact and support information for United States
IBM Directory of worldwide support contacts
Support for zSeries Servers (Mainframe)
Used to determine authorized service levels, warranty start, and expiration dates
Problem solving info including retain tips, engineering changes (ECA), and other details
Warranty upgrades that apply to server peripherals
Support for iSeries Products (Integrated products)
Alternate starting point for most xSeries downloads and support information
Information on where 2 hour response time warranty service is available
Lists the services that are available in the form of a ServicePac
Allows you to search the entire support site
Gateway into the IBM Support website
Support for xSeries Products (x86 products)
Documentation including product, installation, and user guides as well as racking and maintenance manuals
Techdocs - The Technical Sales Library
Profile your systems and subscribing to weekly update emails
Starting point for most xSeries downloads and support information
Links to various IBM support resources including many of the links on this page
Provides unlimited hardware and software phone support for your xSeries solution
Link to recent bulletins for the current product
Automating System Firmware Updates with RemoteUX and UpdateXpress version 3.02A White Paper
Fee based phone support for products including IBM Director
Support for pSeries Products (UNIX, AIX, and POWER5)
Upgrading UpdateXpress CD device drivers with UXLive Packages White Paper
Provides upgraded in-warranty and post-warranty repair service upgrades
Information site on IBM warranty upgrade offerings
OS installation instructions if you don't want to (or can't) use the ServerGuide installation tool
TPC Benchmarking - Lets you compare transaction processing for different manufacturers
Hide details for Product LinksProduct Links
IBM product offerings
IBM Videos that compare xSeries to the competition
Detailed server technical information (Dodson Sheets)
IBM BladeCenter Home Page
IBM xSeries Home Page
Key Document that details server configuration
Provides environmental and cabling info to build rack configuration
IBM BladeCenter Literature
Site for all IBM announcement letters (can be searched)
xSeries, IntelliStation and BladeCenter Literature
xSeries Configuration Tools
Hide details for Resource LinksResource Links
xSeries tips, documentation, and reference materials
Dedicated to the Nortel Layer 2-7 switch for the IBM BladeCenter
Martin's unofficial xSeries support site. The side includes downloads related to xSeries servers
Yahoo group related to the IBM Director management product
Forum for discussion of IBM eServer related questions
Sysinternals - Makers of some great Freeware tools
Outstanding tool for building bootable Windows XP CD's
TPC Benchmarking - Lets you compare transaction processing for different manufacturers
Hide details for Software LinksSoftware Links
Director 5.10 related downloads
IBM Director 5.10 homepage
Command-line tool for IBM Director 4.1 - dircmd2
Director Extension: IBM Scalable Systems Manager
Director Extension: Virtual Machine Manager
IBM Director 4.20 Download (UIM Download)
IBM Director 4.12 Download (UIM Download)
IBM Director 4.21 Download (UIM Download)
IBM Director 5.10 Download (UIM Download)
IBM Electronic Support Submit Request Form
Director 4.1 Redbook - Implementing Systems Mgt Solutions using IBM Director
Director tools including popup configuration tool and Dirclean
IBM Director 4.12 Download
IBM Director 5.10 Information Document
IBM Director 4.20.02 Download (UIM Download)
Director Extension: Electronic Service Agent 3.1 and 3.2
IBM Director 4.22 Download (UIM Download)
IBM Director 5.10 Publications
IBM Remote Deployment Manager
IBM Remote Deployment Manager Update
Director 5.10 related downloads
IBM Director 4.1 Information
IBM Director 4.20.02 Download
IBM Director 5.10 Web Portal
Homepage for all xSeries related information including Director and all related plug-in tools
IBM Remote Deployment Manager Systems Management Troubleshooting Guide
Management Processor Command Line Tool
IBM Electronic Support (email). The free form of Director support
IBM Director 4.20 Download
Downloadable product brief of IBM Director 5.10
IBM Director 4.20.02 patch (Windows)
Director Extension: APC PowerChute integration
Lists all Director related downloads
IBM Director 4.21 Download
IBM Director 5.10 Online Demo
IBM Director Forum
IBM Remote Deployment Manager Whitepapers
Flash Presentation of IBM Director 5.10
IBM Director 4.1 flash tour
IBM Director 4.22 Download
Director 5.10 related downloads
Documentation and technical information for IBM Director
Director Extension: Software Distribution Premium
Director Extension: Aurema Active Workload Mgr.
Director Extension: IBM Tape Drive Mgt. Assistant
IBM Director 4.11 Download (UIM Download)
Director Extension: Electronic Service Agent 4.0
IBM Remote Deployment Manager and Software Delivery tour
Director Extension: Server Plus Pack
Director SNMP Support Information
IBM forum dedicated to IBM Director
Director Extension: IBM Real-time Diagnostics
IBM Director 4.20.02 patch (Linux)
IBM Director 4.11 Download
Hide details for Technical LinksTechnical Links
Provides parts details including marketing part numbers, FRU numbers, and replacement FRU numbers
IBM eSar (Electronic Solution Assurance)
Troubleshooting issues - by Topic
IBM ServerProven: Opteron Certified: Hardware
IBM ServerProven: xSeries Certified: Hardware
Official documentation on booting IBM BladeCenter Blades from a SAN
Documentation including product, installation, and user guides as well as racking and maintenance manuals
Guide to present the steps necessary to successfully deploy IBM Blades in the IBM® eServer BladeCenter
IBM ServerProven: BladeCenter Certified: Hardware
IBM ServerProven: OpenPower Certified: Hardware
IBM Benchmark details that provides details on how benchmarks optimizations
OS installation instructions if you don't want to (or can't) use the ServerGuide installation tool
IBM xSeries Lab Services Offerings
Index of Hardware Manuals for the x-series servers
IBM ServerProven program to determined supported environments
Product specifications, product overviews, product videos, warranty information and other product details
IBM iSource news and information
IBM Director Forum
IBM eSar (Questionnaire)
IBM forums created for use by customers, to assist other customers, and answer each others questions
IBM xSeries Server Forum
IBM Technical document explaining the configuration and use of the RSA II Slimline
IBM FRU parts information
ServeRAID Adapter Quick Reference Redpaper (Updated)
Troubleshooting issues - by Symptom
IBM ServerProven: Intellistation Certified: Hardware



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